`We love how we look but AI tried to 'fix' our visible differences`

A BBC Wales investigation found that AI tools including Grok, Gemini and ChatGPT removed visible differences when prompted to make a person look "normal," while Claude and Meta's AI refused. Rhiannon Morgan, Kirsty Hill and Jono Lancaster described the changes to their appearances as jarring and offensive, and charity Changing Faces said it was unacceptable that people were made to conform to narrow beauty standards. Google and OpenAI said they work to improve safeguards and reduce bias; the team behind Grok did not respond to a request for comment.